Frequently Asked and Contact US

Lets try to cover some commonly asked questions.


What’s your return/refund policy?

We stand by our All Sales Are Final policy. Store purchases are based on consignment terms, and reloved items. We allow 24 hr holds for free to ensure that you are making the right purchase because there are no refunds, exchanges or credits. All sales are final.


Do you ship?

At this time we do not ship items from our store. Our Online Store Is Coming SOON!


Do you have customer service?

Of course! We offer the best customer service we can. We strive to be as available as possible. However if you contact us after hours your email or phone call may not be addressed until regular business hours. Regular hours M-Sat 9am-9pm Sun 10am-7pm If you need to get in touch with us please email us to therustynailhm@gmail.com and we will respond as soon as we can.